One of our larger clients let us know that they would lose a significant amount of money if they were down for any reason, and some of the staff was prone to installing software they shouldn’t. We implemented a higher end Backup and Disaster Recovery systems (BDR) from Datto. This system not only kept live copies of their files, but also could take over for the failed server. Since their files are large, working over the web was just not an option.
When one of their users installed a new variant of a ransomware virus, access to the data was gone unless they paid a ransom. Datto had all the data and was even able to replicate the server’s functions (logins, domain security, etc.) This allowed the staff to continue to work while we cleaned up the virus, removed the encrypted files, then restored their data to the main server.
Preparation, communication, and working within the client’s budgets and risk tolerance are all hallmarks of Blair IT.